In the Words of Some of Our Biggest Fans
It is our passion to provide the best-in-class service to our clients, partners, and appraisers. We take great pride when they take the time to let us know how we are doing. Please take a moment to review some of our latest testimonials.
"Hello my name is Jeff Layne and I am a Senior Loan officer with 360 Mortgage Inc. We have been producing about 3 to 5 million in total volumes in loans every month. The biggest hang up that we have is the appraisal time frame. It slows us down drastically and can cause a loan to get drawn out for weeks with no action with the borrower to get fizzled out or move on. We were recommended by one of Wholesale lenders GENWORTH to use ACT Appraisal service.
So we did I ordered the appraisal on Friday at about 3:00 Pm and it was accepted and scheduled in the same day. In fact they scheduled it on the following Monday at 4:00 pm. I was very impressed with how fast they got it done. They had the appraisal back into the lender on that following Wed. So the total down time I had was 4 days in comparison to 2 weeks everywhere else. So I have recommended them to all of our Wholesale lenders to start using them. Also the customer service is in no comparison they really know how to treat the customers and the wholesale lenders.
They will do everything necessary to help everyone close loans. One of our Wholesale lenders is already going to use them and hopefully I will get them ALL to."
Jeff Layne
Sr. Loan Officer
360 Mortgage Inc.
212 W. Mill St.
Liberty, MO 64068
Testimonial
"I would like to take a moment to say what a pleasure it is to be working with you and the ACT Appraisal Management Team.
The biggest compliment that I can give you is that I completely trust your follow through and rely on your industry expertise to guide me during these tumultuous times within our industry. If I ever have questions with regulations or need help with an order, you are always quick to respond. This open communication has proven to be invaluable to me and our customers.
I truly feel so lucky to have ACT Appraisal Management and you as my partners; and honestly can say you have made a true difference in my business because of the outstanding service you provide to me and our mutual customers. While there are many things to complain about within our business you’ve made at least the appraisal step for me a “non issue”
Thank you for all you do Cliff and thank you to everyone at ACT Appraisal Management!"
Sincerely,
Brenda Phillips
Sr. Account Executive
Franklin American Mortgage Company
5221 North O'Connor Blvd., Suite #900
Irving, TX 75039
Testimonial
